Clear steps.
Faster troubleshooting.

Start with the guides and common questions. If an issue remains, send a short, reproducible description.

SOFTWARE

Scientific Graph Studio

Data import, figure configuration, analysis, and export workflows.

Read the guide

BROWSER TOOLS

Engineering toolkit

Input definitions, units, calculation scope, and result explanations.

Open the toolkit

CONTACT

Technical support

Installation, access, and reproducible issues that need a closer look.

Email support

COMMON QUESTIONS

Check these first.

The load calculator is not responding.

Enable JavaScript and fill both numerical fields. Decimal points or commas are supported, but thousands separators are not. An error message explains invalid inputs.

The range is twice what I expected.

Check whether you intended amplitude or range. Range is Fmax − Fmin; amplitude is half that value. Both are displayed separately.

CSV or Excel data produces an unexpected graph.

Check the sheet, column types, header interpretation, empty cells, X/Y assignments, and axis scaling. Keep the original dataset unchanged.

The exported figure looks different.

Check physical dimensions, fonts, legend placement, and format. Inspect the exported file at final size. Include the software version and settings in a report.

Are these tools appropriate for certification?

No. The tools do not certify test validity, standards compliance, safety, or suitability for regulated applications.

Is there an upload or AI processing service?

No. Current browser utilities run locally. This site has no dataset-upload form, product login, or AI-processing endpoint.

REPORT AN ISSUE

Make the problem
reproducible.

Name the page or application and version.
State your operating system and browser.
List the reproduction steps and inputs.
Describe expected and observed results.
Include an anonymized screenshot only if useful.

Email technical support

Do not send passwords, API keys, or confidential datasets.